Seoul – Korea | Senior Research Manager

About us:

MetrixLab is a fast-growing global market research and insights company that’s challenging the status quo of insights. By blending evolving technology with passionate experts, MetrixLab helps global and local brands to drive more impact, and forges partnerships to drive sustainably equitable growth. From creative testing to brand tracking, and packaging to e-commerce optimization, MetrixLab’s range of solution suites adapts to fit all types of budgets, timelines and business needs.

Active in more than 90 countries, MetrixLab is a proud partner to more than half of the world’s top 100 brands and part of Toluna.

About the role:

Are you motivated by what moves people and brands? Data driven, business focused and service oriented? Eager to be part of a fast-growing office in Korea?

We are looking for an experienced Senior Research Manager (SRM) who has a passion for all things digital to join our team!

Join us and experience the company that leads the next generation of consumer insights and marketing analytics. Our mission is to change the way marketing research is used to generate insights that impact business decisions. Digital is our focus in many ways as we aspire to be the first truly global digital research company.

Check out the jobs specs below and if you think you are the right fit, don’t hesitate to send your CV!

Here is a little taste of your challenge:

• You are the client relationship owner and responsible to ensure skills are leveraged across clients. You have depth of knowledge of the clients’ businesses and the issues they face in their industry.
• Actively work with Client Director to further build relationships and maintain/grow account. (e.g., proposals, strategic account reviews, client meetings, presentation, lead discussions/ workshops etc.).
• Have a strong presence in client meetings and provide depth of experience, advanced knowledge and skills to support the client team in expanding relationships and winning new business, plus proactively advise clients on research that would benefit their business.
• Be across projects, familiarize yourself with new solutions quickly, and be across a range of key accounts, assisting in the delivery of our business consulting style/value add.
• Manage your team, daily workload, provide on-the-job training and career development. Look for opportunities to organize and conduct internal training sessions based on the team’s needs and development plan. Ultimately, having a strong positive influence on the team with effective leadership.
• Lead project team with clear directions and roles and responsibilities, at the most efficient manner (maximizing existing resources and time).
• Ensure and foster strong collaboration across different business units (research, operation, CDs and solution leads).
• Keep work fun and lead by example.

What We Expect from You, You Are / Have

• A relevant university degree (e. g. Marketing / business/ Psychology / Economics / Communications etc.).
• 6-8 years of marketing research experience.
• A passion for brands, products and people.
• An interest in interpreting numbers and turn data into actionable stories for clients.
• Good experience and knowledge across different research methodologies, from branding, innovation, pricing, segmentation and custom research.
• Attention to detail, coupled with being able to identify broad, strategic implications.
• Strong communication skills: oral and written.
• Pro-active and resourceful in problem solving.
• Entrepreneurial mentality.
• Strong team player and team-focused mindset.
• Experience with MS Excel, PowerPoint, and Word (SPSS is a strong plus).

Application process:

Please send in your applications along with a CV and motivation letter to: [email protected]

Contact details:

Address: Toluna office : 13F, Due Bldg, 77-15 Samsung-dong Gangnam-gu, Seoul 06087, South Korea

Contact: [email protected] | www.tolunacorporate.com