India – Hyderabad | Junior/Associate Analyst – Field Management

About us:

MetrixLab is a fast-growing global market research and insights company that’s challenging the status quo of insights. By blending evolving technology with passionate experts, MetrixLab helps global and local brands to drive more impact, and forges partnerships to drive sustainably equitable growth. From creative testing to brand tracking, and packaging to e-commerce optimization, MetrixLab’s range of solution suites adapts to fit all types of budgets, timelines and business needs.

Active in more than 90 countries, MetrixLab is a proud partner to more than half of the world’s top 100 brands and part of Toluna.

Job Responsibilities:

Project delivery as per client expectations:

• Run and confirm feasibility on assigned projects using internal tools.
• Design and share sample plan
• Assess and mitigate risk on fieldwork
• Manage and monitor fieldwork
• Raising alerts when needed
• Advise on sampling strategy based on survey requirement
• Associated KPIs: client satisfaction, turnaround time and quality & accuracy of sampling

Optimizing the usage of channels

• Efficiently utilize available supply to complete the project
• Focus on the respondent experience keeping in mind our capacity improvement
• Avoid sample wastage on projects
• Invitation design, proper incentive, survey experience
• Associated KPIs: quota full and abandon rate, profiling utilization

Keeping control on COGS

• Define the usage of channels based on guidelines to optimize our cost base on a per project base Utilization of OSS as a last resource
• Associated KPIs: gross margin (aggregated and on projects), cost per respondent

Required Skill Set:

• 1–4 years of experience.
• MBA/PGDBM is a must.
• Good communication skills – written & verbal.
• Adept at handling multiple projects simultaneously.
• Ability to work in teams.
• Working knowledge of Microsoft Excel, Outlook, PowerPoint & Word.
• Knowledge of market research methodologies is a plus.

Application process:

Please send in your applications along with your CV and motivation letter to: [email protected]

Contact details:

Contact: [email protected] | www.metrixlab.com