India – Hyderabad | Junior Analyst – Survey Programming
About Us:
Toluna – MetrixLab is a leading global research and insights provider that empowers clients to make smarter data-driven decisions. Combining our flexible platform, cutting-edge technology, expansive portfolio, and passionate experts, we simplify our clients’ work and enable them to deliver greater business impact.
Key Responsibilities:
- Learn to program low-to-medium complexity surveys independently.
- Provide support with survey link checks and contribute to the survey lifecycle.
- Collaborate with Research Managers and Operations teams on technical and operational tasks.
- Ensure error-free delivery of projects with minimal supervision.
- Participate in team/project meetings and skill development training sessions.
- Achieve KPIs and escalate issues proactively when needed.
Skills & Competencies:
- Attention to detail: Ensure high accuracy in deliverables.
- Communication: Strong written and verbal communication skills.
- Quick Learning: Ability to grasp new tools and processes quickly.
- Analytical Mindset: Apply logical reasoning to solve challenges.
Qualifications:
- Graduate in any discipline, with a strong interest in market research.
- 1-2 years of survey programming experience on ConfirmIT.
- Familiarity with tools like Decipher, Confirmit, and MS Office is a plus.
Performance Expectations:
- Deliver error-free, low-to-medium complexity surveys.
- Collaborate effectively with internal stakeholders.
- Consistently meet or exceed KPI benchmarks for quality, efficiency, and compliance.
What do we offer?
- Medical insurance/personal accident coverage/term life insurance.
- A challenging position in a dynamic, fast-paced, innovative, quickly growing global IT-driven market research company.
- A flexible work environment with a focus on owning and taking pride in your work.
- Growth opportunities in line with your career ambitions and passions.
- An open-culture work environment staffed with ambitious colleagues with “can-do” mentalities.
- Global onboarding and frequent internal training and sharing opportunities.
- Our employees have exclusive access to Udemy Business. With our company license, you have unlimited access to all external courses.
Our Values:
- Acting with Ownership- Demonstrating individual accountability
- Bringing a forward mindset- Being action-oriented, bold and entrepreneurial
- Collaborating with Curiosity- Exhibiting teamwork through togetherness
- Discussing openly, committing jointly- Sharing your views openly
- Embracing empathy- Being egoless & caring
Application process:
Please send in your applications along with your CV and motivation letter to: [email protected]
Contact details:
Contact: [email protected] | www.metrixlab.com