United States | Research Manager

Research Manager

The Research Manager (RM) manages the success of marketing research projects at MetrixLab. Many of our projects are based on our standardized methods for concept testing, advertising testing, package testing, product testing, trackers, etc., though customization is often needed. In partnership with senior research personnel, a RM consults with Sales regarding the appropriate method to be used, reviews/edits proposals, develops the survey questionnaire and analysis plan, and provides an insightful, actionable report to the client.


The RM designs quantitative, internet-based marketing research studies. He/she is expected to:

  • Review proposals and convert them into a research plan.
  • Design standard and custom research studies.
  • Identify if advanced analytics are necessary and bring in the internal experts for consultation where appropriate.
  • Write questionnaires that meet the objectives of the study.
  • Learn how to build surveys of low complexity, using our proprietary tools and platform.
  • Review links prior to deployment and review initial deployment data.
  • Develop analysis plans, including providing specifications for tab and banner plans.
  • Approve code frames for coding open-ended survey responses.
  • Develop survey report shells/templates.
  • Transition studies to Project Managers for deployment and execution, while maintaining overall management of project timelines and quota needs.
  • Provide direction and clarification to Project Managers throughout the life of the project to insure impeccable execution.
  • Discuss changes in scope with Sales and/or clients as they arise.
  • Write clear and insightful headlines in reports.
  • Present reports over the phone or in-person to clients, as necessary.
  • Initiate process improvements by leading the team involved, as needed.
  • Foster a positive environment of teamwork, while maintaining personal accountability.


  • BS/BA in Marketing, Quantitative Analysis or related field. MBA a strong plus.
  • 3+ years of marketing research experience, ideally on the supplier side.
  • Broad knowledge base of research methodologies, such as concept testing, sorts, product testing and trackers, with an ability to design each of them.
  • Experience with writing questionnaires.
  • Deep understanding of data analysis and how to turn data into insights.
  • Able to make project recommendations to client deliverables , for internal review.
  • Understanding of advanced analytics; knowing when they should be used and how to interpret results.
  • Attention to detail, coupled with being able to identify and articulate broad, strategic implications.
  • Strong communication skills, oral and written, especially with Sales and senior research personnel.
  • Able to manage the design and analysis of multiple research projects simultaneously.
  • Creative approach to solving business issues.
  • Experience with MS Excel, PowerPoint, and Word; Use of SPSS and/or background in programming a strong plus.
  • Have a passion for research and “predicting people”.

What do we offer?

  • Challenging position at a dynamic, innovative, fast-growing, global company
  • A flexible work environment with a lot of responsibility
  • Career opportunities
  • A competitive salary package (i.e., including additional benefits)
  • 15 vacation days, 10 holidays, 2 flex days, 1 volunteer day

Locations details:

This job opening is for the following US offices:

  • Chicago
  • Norwalk
  • Florham Park
  • Cincinnati

Please visit our Contact page for the exact locations.

Contact details:

E-mail: jobs@metrixlab.com

About MetrixLab

MetrixLab provides consumer insights that drive smarter business decisions. As a truly digital global research agency, we pioneer new technologies and integrate multiple data sources to push the boundaries of research. This enables our experts to provide high quality insights at scale, at speed and for an unparalleled value. In just one decade, we’ve grown rapidly and now work with more than half of the world’s top 100 brands.

Our expertise, passion and solutions help our clients succeed in product innovation, brand engagement and customer value in over 90 countries. MetrixLab is part of the Macromill Group.

Macromill Group includes: Macromill Japan, Dentsu Macromill Insight, M-Cube, M-Promo, Macromill Carenet, Macromill Embrain, MetrixLab, Oxyme and Precision Sample.

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