Netherlands – Rotterdam | Research Manager Social Insights

Netherlands – Rotterdam | Research Manager Social Insights

Netherlands – Rotterdam | Research Manager (Social Insights)

About Us:

MetrixLab is a fast-growing global market research and insights company that’s challenging the status quo of insights. By blending evolving technology with passionate experts, MetrixLab helps global and local brands to drive more impact, and forges partnerships to drive sustainably equitable growth. From creative testing to brand tracking, and packaging to e-commerce optimization, MetrixLab’s range of solution suites adapts to fit all types of budgets, timelines and business needs.

Active in more than 90 countries, MetrixLab is a proud partner to more than half of the world’s top 100 brands and part of the Macromill Group.

Position Summary & Requirements:

Ideal candidate:

  • Manages all steps of a social listening research project: from setup, search strategy, data collection to client delivery.
  • Is capable of interpreting numbers and data and transforming them into actionable stories that will inspire c-level executives.
  • Enjoys personally communicating with clients and is confident in presenting the team’s findings.
  • Is proficient in MS Excel, MS PowerPoint and R.
  • Is fluent in English, both spoken and written. Knowledge of additional languages (Dutch, German, French, Russian, Italian, Spanish) is a plus.
  • Robust experience with social listening tools is a significant advantage (e.g. Sprinklr, Brandwatch, Netbase, Sprout etc.).
  • Ideally knows how to setup search strategies to collect social media conversations (from forums to social media sites) and is familiar with text and image analysis (human coding, topic modeling and or other (un)supervised techniques).
  • Key skill for this position is the ability of adaptability in the various processes (data collection, cleaning, coding, visualization, reporting, consultation) while not losing focus on the bigger picture.
  • Has at least 2 years of experience with quantitative and qualitative research methods and techniques and a proven track record of running multi-country insights studies.
  • Is pro-active and all-around fun colleague.
  • Understanding of mixed methodologies’ complementary aspects is a plus.

Application process:

Please send in your applications to: [email protected] including your CV, motivation and salary expectations.

Contact details:

Office location: Wilhelminakade 312 │3072 AR Rotterdam │ The Netherlands
Contact: [email protected] | | T +31 10 20 30 700

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