Hyderabad – India | Team Lead – Survey Programming

Team Lead – Survey Programming

Responsibilities:

Some of the major responsibilities include but are not limited to:

  • Understand QRE instructions and logic information provided
  • Involve in project review meetings/kick off calls and make appropriate programming suggestions
  • Interact with all key stake holders and be on top of project communication
  • Work on High complex projects along with Tracker studies
  • Working as POC for Few Key Clients
  • Coordinating with other team members to deliver the project requirements of the key clients assigned
  • Ability to understand all the techniques involved
  • Ability to trouble-shoot on projects
  • Ability to identify all the scripting requirements and work with RTS
  • Performing quality control checks to ensure accuracy of work for programming
  • Meeting the timelines of the assigned project
  • Mentoring new team members
  • Adheres and completes all process related tasks on time
  • Effectively self-monitors project related follow up tasks (revision/changes etc.)
  • Appropriate Job assignment with all the team members
  • Updating the project status and project related communication to all key stake holders
  • Estimating the Project timelines and managing the project schedule and delivery
  • Ability to negotiate the timelines
  • Ability to escalate issues and resolving the same
  • Assisting the Manger in terms of collating the team metrics and driving the initiatives
  • Act as shift in charge.

Key components of the position:

  • Works under minimal supervision though may receive direction from Manager
  • Leads/mentors one or more junior members on projects
  • Begins to lead technical definition for products or features
  • Manage a set of team members operationally under manager’s supervision
  • Manage escalations from clients and troubleshoot issue in surveys
  • Assign and manage workload to meet project deadlines.

Qualifications:

  • Overall more than 5 years’ experience in survey programming out of which minimum 2 years in managing a team of survey programmers
  • Exposure to broader project activities for a full serve market research project
  • Expertise in QRE Analysis with strong attention to detail
  • Experience in working with International clients on a day to day basis (US, UK, Australia)
  • Able to problem-solve and create logical solutions to issues on surveys
  • Growing knowledge of market research and ability to apply understanding to questionnaire design, data analysis and report creation
  • Good written and oral communication skills
  • Ability to work with other departments, varying levels of management, and external clients
  • Proficient with Excel, PowerPoint and Word
  • Should be a graduate, MBA is a plus.

Interested?

Please send your motivation letter and CV to: alpana.karanam@us.metrixlab.com

Office location: Cyber Pearl, Hitec City, Hyderabad, India
Contact details: alpana.karanam@us.metrixlab.com | www.metrixlab.com | T +91 40 6665 3606

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